mapospheres

FAQ

  - Map Details / Astrolabes -

All our home-made maps strictly comply with open sources data philosophy and legal aspects. The data used to create this map comes from OpenStreetMap and is under Creative Commons 4.0 licence (Attribution-NonCommercial-ShareAlike 4.0 International - CC BY-NC-SA 4.0).

Paper maps are professionally printed by our partner on 180gsm Satin paper with an eco-friendly, UV gel ink quality which gives an embossed-like sharpness of the map.

Canvas are printed, framed and shipped by another polish partner - printing at 1440 dpi resolution resistant to UV radiation, high quality cotton canvas 285g / m2, no need to frame it!

The scale varies from 1:50000 to 1:100000 (on rare occasion 1:25000 or 1:150000) according to the selected city topography or rendering.

You can get a FULL-PAGE or a ROUND-SHAPE pattern as an option.

Mapospheres aims to promote cultural diversity! The name of the city will be set by default in English (ex: CONSTANCE/GERMANY). Please do not hesitate to mention in *YOUR CART* if you want it in another language (KONSTANZ/DEUTSCHLAND).

Astrolabes are made with Softwood plywood from spruce. They are coated with high-quality laminated stickers or printed with transfer onto wood finish.



- Postage and Packing -

Paper maps are carefully printed then packed with protective paper and rolled in a rigid cardboard postal tube for shipping from Poland.

Astrolabes and Canvas will be shipped in dedicated, protective cardboard postal parcels from Poland.

- Delivery Estimates -

Europe: between 5 to 10 working days after dispatch;
Rest of the world: 8 to 20 working days after dispatch.

International Shipping dates are purely estimates and cannot be guaranteed as they are dependent on local postal services and customs.

If your parcel does get lost or damaged in transit, we will send a replacement once confirmed by the delivery company. In any case, we will always manage to find a satisfying and reasonable solution !

***FRAMES for CANVAS MAPS are INCLUDED. But FRAMES for PAPER MAPS are for illustration purposes only and are NOT INCLUDED.***

*** Colors may slightly vary due to monitor settings but will not alter the overall finish ***


How To Order:
1. Choose from drop-down menu the size you would like to get in centimeters/inches, the pattern and the design of your Map print/Astrolabe.
2. Type any replacement words you want below the map / or the colour of your astrolabe into the personalisaton section.
3. Place this item in the cart to purchase and click the *CHECKOUT* button.


FAQ

How long it takes to get my shipment ?
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We do the print in 2 business days after payment goes through. We will contact you in case the printing process would be subject to any delays.

I want to change something in the design
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Please do not hesitate to mention it in *YOUR CART* section. We'll get back to you to confirm we've taken into account your requirements.

I need my order in 2 weeks for auntie's birthday... Is this doable?
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Get in touch with us a couple of minutes after your payment and tell us more! :-) We can speed up the process, upgrade the shipping, send replacement digital files... We'll find a solution !

My parcel hasn't reached my mailbox yet... What should I do?
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Send a message! We'll make sure you'll receive your map in good condition. We'll send you another map if you haven't received yours after 15 business days (EU).

I received my order... but someone apparently opened it first... What should I do?
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Sometimes shipping or custom clearance can damage our carefully packaged parcels. Take a shot, contact us and we'll talk about shipping new products or issuing refunds. You'll come out happy of your Map or your Astrolabe!